SECOND PASSAGE (5)

"Mandy Jones — Holiday Company Manager"

I did a business administration degree at Bristol University and then worked for a credit card company for eight years. During this time I was assistant marketing manager. I gained a lot of useful experience doing this job, but in 1997, I decided that I needed a change. I moved to Thomson Holidays where I have worked as a manager ever since. My main job is to think up new and interesting ideas for holidays. When I'm working from my office in the UK, I arrive at 9 a.m. First I answer my e-mails, then plan the day. My role is to investigate new projects for Thomson Holidays in our Mediterranean resorts. I am responsible for thinking up ideas, developing them and evaluating their success. We have lots of meeting in the office which involve the marketing department, holiday reps and people that we bring from outside such as entertainment organisers. The aim is to develop an exciting idea into a realistic and workable project. Once a month I spend a few days overseas checking possible resorts, meeting with reps to develop their roles and working out how events should be sold to the customer. I work with resort supervisors, use their local knowledge of bars and clubs for venues, talk through new ideas and find out how existing ones are working. I also meet holidaymakers. I have to be very open-minded because ideas come from anywhere. I love my job because I get to travel and I am working on projects that really excite me.

16. What is the writer's main aim in writing the text?

A. To introduce her company Thomson Holidays.

B. To describe how resorts are managed.

C. To explain what her jobs involve.

D. To suggest that it is important to stay open-minded to new ideas.

17. What do we learn about the writer in the first paragraph?

A. She learned a lot from her first job.

B. She didn't stay long in her first job.

C. Her degree is more suitable for the second job than the first job.

D. It took her a while to be promoted to manager in Thomson Holidays.

18. What can be said about her job with the second employer?

A. She works overseas more than in the UK.

B. She is responsible for trying new ideas.

C. Her department alone thinks up ideas and develops them into projects.

D. She needs other department to tell her 19 her ideas work or not.

19. Who does she NOT work with?

A) Resort supervisors B) Marketing department C) Holidaymakers (du khách) D) Cabin crew

20. What does Mandy like MOST about her job?

A) Working with many different departments B) Meeting holidaymakers C) Travelling and working on exciting projects D) Developing marketing strategies